Terms of Service

These Terms govern use of the Vantag service by agents and brokerages (“you”).

1. The service. Vantag provides single-property websites, behavioural engagement analytics, and algorithmic interest insights for real-estate marketing.

2. Acceptable use and your compliance obligations. You are the data controller for buyer personal data you process using the service. You represent and warrant that, before any buyer is tracked, you will provide all required privacy notices and obtain all consents required by applicable data-protection and e-privacy laws — including the GDPR and UK GDPR, the ePrivacy Directive as implemented (including Italy's Garante cookie guidelines and Spain's LSSI-CE), PIPEDA and Quebec Law 25, the Australian Privacy Act 1988, and applicable US state privacy laws and wiretapping statutes. You will not upload special-category or sensitive personal data. You will not use the service to harass, deceive, or unlawfully surveil any person.

3. Disclaimer of warranties. THE SERVICE AND ALL INSIGHTS, SCORES, RANKINGS AND RECOMMENDED ACTIONS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ANY INSIGHT, INTEREST SCORE OR RECOMMENDED ACTION IS ACCURATE, COMPLETE, OR WILL RESULT IN A SALE. INSIGHTS ARE ALGORITHMIC ESTIMATES, NOT FACTS ABOUT ANY INDIVIDUAL'S INTENTIONS, AND MUST NOT BE THE SOLE BASIS FOR ANY DECISION. IT IS YOUR RESPONSIBILITY TO VERIFY THE ACCURACY AND SUITABILITY OF ANY RESULTS.

4. No professional advice. The service does not provide legal, financial, or real-estate professional advice.

5. Limitation of liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, VANTAG IS NOT LIABLE FOR ANY LOST, REDUCED OR DELAYED COMMISSIONS, FOR SALES THAT FALL THROUGH OR ARE NOT COMPLETED, FOR LOST BUSINESS OR LOST OPPORTUNITIES, OR FOR LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, OR LOSS OF GOODWILL; NOR FOR ANY DELAY, INTERRUPTION, ERROR, INACCURACY OR UNAVAILABILITY OF THE SERVICE, INCLUDING SERVER DOWNTIME, FAILURES OF THIRD-PARTY PROVIDERS (SUCH AS HOSTING, DATABASE OR GEOLOCATION), OR ANY ERROR IN THE INSIGHTS, SCORES OR RECOMMENDED ACTIONS, WHETHER OR NOT THE POSSIBILITY OF SUCH LOSS WAS KNOWN. ALL COMMERCIAL DECISIONS, INCLUDING WHO TO CONTACT, WHEN, HOW, AT WHAT PRICE, AND WHETHER OR NOT TO COMPLETE A SALE, ARE YOUR SOLE RESPONSIBILITY; THE INSIGHTS ARE AN INFORMATIONAL AID ONLY AND DO NOT GUARANTEE ANY COMMERCIAL RESULT OR ANY SALE. OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE AGREEMENT WILL NOT EXCEED THE FEES PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM; THIS IS AN AGGREGATE CAP THAT APPLIES TO ALL CLAIMS TAKEN TOGETHER, NOT PER CLAIM. Nothing in these Terms excludes, restricts or modifies any right or remedy that cannot be excluded by law, including the consumer guarantees under the Australian Consumer Law, or liability for fraud or wilful misconduct. Where the law allows us to limit (rather than exclude) such liability, our liability is limited to the minimum permitted by law, for example, at our option, to re-supplying the relevant service or paying the cost of having it re-supplied, or to refunding the fees you paid for that service.

6. No professional reliance. You must exercise your own professional judgement. The service supports but does not replace that judgement, and it is not a substitute for, and does not constitute, real-estate, financial, or legal advice.

7. Indemnification. You will indemnify and hold Vantag harmless from third-party claims arising from your breach of these Terms, your instructions, your website content, or your failure to provide required notices or obtain required consents from buyers.

8. Intellectual property. Vantag retains all rights in the service, software, and models. You receive a limited, non-exclusive, non-transferable licence during the term.

9. Third-party services and links. We are not responsible for third-party services (such as ipapi.co) or external links.

10. Governing law and jurisdiction. These Terms are governed by the laws of New South Wales, Australia, without prejudice to mandatory local consumer and data-protection rights. The courts of New South Wales, Australia have jurisdiction, subject to any arbitration clause below.

11. Dispute resolution. No arbitration clause currently applies. Disputes are resolved by the courts identified above.

12. Contact. our contact form.